When I first entered the home care industry, I believed that compassion and dedication would be enough to sustain quality care. While those values remain at the heart of my agency, experience has taught me that good intentions alone are not enough. As my business...
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What Tracking My Own Late Clock-Ins Revealed—and the Lesson Every Agency Needs Going Into 2026
At the start of a new year, many home care owners find themselves in a familiar place. Budgets have been set.Growth goals are on the board.And the pressure to “make this year better than the last” is real. I know that feeling well, because for years, I measured...
Called to Care: How EntreGrit Multiplies Retention,Performance, and Growth
Home care is not a hobby. It’s a commitment to dignity, to families, to doing the hard thing when it would be easier to walk away. That’s why the 3rd law in my book EntreThrive — EntreGrit — matters so much. It explains why some owners and teams endure and grow while...
Marketing Success is Built on Context… not Keywords
Search used to feel like an escape room. For years, consumers had to crack the “right” combination of words to find the help they needed, and businesses played along by stuffing pages with guesswork keywords. Today, AI-driven search flips that script. It rewards...
“Begin With the End in Mind”: The Mindset Shift That Transforms Home Care Businesses (and Lives)
It’s one of the simplest ideas…. and yet one of the most life-altering: “Begin with the end in mind.”— Stephen Covey, The 7 Habits of Highly Effective People We’ve all heard it before. But few truly live by it. And in the world of home care, where the day-to-day...
The Unforeseen Effect of Generational Living on the “Uncrustables”
What Happens to the Children of the Sandwich Generation When a Grandparent Needs In-Home Care As the owner of ComForCare of Grand Rapids and a Certified Senior Advisor, I’ve had the unique privilege of walking alongside countless families as they navigate the...
The “Dream Avatar” Strategy That Took Me From Hitting a Wall to Massive Growth “
I used to chase every client that came my way. If someone needed help….hospice, short-term care, two-hour shifts, transportation cases…weekend-only….I just ALWAYS said yes. Like many home care owners, I wanted to serve everyone. I thought more clients...
Keeping Care Connected This Holiday Season
The holidays are a time for joy and togetherness, but for many families with aging loved ones, the season also brings stress, isolation, and concern. Days are shorter. Weather conditions get worse. And seniors often find themselves spending more time indoors,...
Wooing for Referrals: Why Value-Based Selling Is the Only Kind That Works
If you are married and/or in a committed relationship. I want you to think about what it was like when you first met them. Maybe you wanted to ask them out, or you’d already gone on a few dates and were hoping to take things to the next level. Chances are, you didn’t...
Why Recognition is the New Retention Strategy in Home Care
Every home care owner knows the workforce crisis isn’t going away on its own. With caregiver turnover averaging nearly 80% nationwide, agencies face mounting costs — not just from recruiting and onboarding, but also from the daily disruptions of late clock-ins,...








