If you’ve been in home care long enough, you’ve probably noticed something over the last 6 to 12 months: Things might feel… tighter. Families are more cautious with money. Competition has increased. Referral sources have...
It’s Not Your Market. It’s Not Your Staff. It’s Often….. If we’re being honest… One of the biggest bottlenecks in most home care businesses is not: referrals staffing competition or even operations It’s the owner. ...
As a home care agency owner, you understand the harsh realities of the industry: leads are often reactive, arriving only after a senior experiences a fall, hospitalization, sudden cognitive decline, or caregiver burnout. By that point, families are in crisis...
Ever feel like you're working harder than ever, but your business just won’t budge? You're not alone. Most home care agency owners I speak to say the same thing. They're stuck in a constant loop of: Trying to get more referrals Struggling to hire (and keep) good...
As the senior population in the U.S. continues to rise, so does the pressure on home care agencies to deliver smarter, more personalized care that keeps older adults safe at home for longer. Yet for many agency owners, the question remains: How do we move from...
In a health care landscape that demands more with less, home care agencies are racing to adopt solutions that blend human warmth with digital intelligence. The result is a new class of platforms that don’t just automate tasks but elevate care itself. At the forefront...
Why Home Care Agencies Struggle to Hire — and How CareForce Recruiter Changes Everything Written by Charles Bailey, Founder & CEO of True North Holdings & CareForce Recruiter If you own or manage a home care agency, you already know the pain: caregiver...
Recently, I had a conversation with a home care agency operations manager who had recently hired a sales consultant to coach their salesperson. They’d had this salesperson on the team for about eight months and started working with the sales consultant about the same...
Why Home Care Owners Overlook Their Financials — and What It’s Quietly Costing Them Written by Charles Bailey, Founder & CEO of True North and myFranchise Bookkeeper As a former home care agency owner, past President of a national home care franchise system, and...
If you’ve been in home care for more than a minute, you already know: caregiver turnover is one of the most frustrating, expensive, and emotionally draining parts of the business. While some industries measure staff changes in quarters or years, we often feel the...
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