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The New Frontier in Aging in Place- Leveraging AI in Home Care

As the senior population grows and demand for in-home care skyrockets, home care agencies are under increasing pressure to deliver more personalized, proactive, and efficient care — all while dealing with staffing shortages and rising costs. 

That’s why many forward-thinking agency owners are now exploring a powerful emerging tool: artificial intelligence (AI). 

Why AI Is Gaining Traction in Home Care 

AI is no longer a buzzword — it’s becoming a practical tool to help home care agencies make smarter decisions, improve outcomes, and extend aging in place. 

By analyzing real-time data on clients’ health, behavior, and environment, AI-powered platforms can help: 

  • Detect subtle changes before they become health crises 
  • Flag early signs of isolation or cognitive decline 
  • Improve caregiver scheduling and resource allocation 
  • Personalize care plans based on client-specific trends 
  • Empower families and staff with clear, real-time insights 

Imagine being able to predict a hospitalization before it happens — or knowing when a client’s ability to live independently might start to decline. That’s the promise of AI in this industry. 

The Power of Predictive Analytics and Custom Metrics 

One trend to watch is the rise of predictive analytics tools that go beyond vitals and ADLs. Some emerging platforms are creating new metrics — such as “Aging-in-Place Scores” — which assess a client’s ability to safely remain at home, based on physical, cognitive, and emotional factors. 

These types of tools are helping agencies move from a reactive to a proactive model of care, where small interventions today can prevent bigger issues tomorrow. 

As one example, CareLink360’s new platform “ALBERTai” uses data across social isolation, cognitive health, and vital signs to create personalized risk profiles and adaptive care plans, showcasing how AI can complement human care, not replace it. 

What This Means for Your Agency 

Whether or not you’re ready to implement AI today, here’s what home care leaders should start thinking about: 

  1. Data-driven care is the future. 
    If you’re not tracking key indicators (beyond just tasks and hours), you’re missing opportunities for better outcomes, and smarter operations. 
  1. Clients and families are demanding more insight. 
    Transparent, tech-enabled care builds trust. Tools that help you share real-time updates or predictive insights will become differentiators. 
  1. You don’t need to go all-in overnight. 
    Many agencies are starting small — using AI tools for care coordination, fall risk tracking, or caregiver engagement — and layering on over time. 
  1. How leveraging technology like this will set you apart-–  The fast movers in the home care industry will gain a competitive edge.   

The Bottom Line: Stay Curious, Stay Ahead 

AI isn’t here to replace home care workers — it’s here to amplify your team’s ability to deliver quality care at scale. 

As technology continues to evolve, agencies that embrace these tools earl,  even in small ways,  will be better positioned to: 

  • Improve client outcomes 
  • Increase operational efficiency 
  • Boost caregiver productivity and morale 
  • Stand out in a crowded, competitive market 

Want to explore how AI might fit into your agency’s future? Keep your eye on platforms like ALBERTai and others innovating in this space. As with all trends, the goal is to stay informed — not to be first, but to be ready. 

Final Thoughts 

As a home care owner, you already know how complex this industry can be. Anything that helps you make better decisions, retain clients longer, and support your caregivers more effectively deserves a closer look. 

Whether you’re just learning about AI or ready to pilot a system, now is the time to start the conversation because the future of care is smarter, more personalized, and powered by innovation….and this AI runaway train is not slowing down any time soon.   

Article Written by Dave Duplay

CEO, MyCarelink360.  

For More Info about Carelink360:  https://mycarelink360.com/ 

To schedule a demo:  https://calendly.com/dduplay-mycarelink360 

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Peg Pickett
"Gregg has been a game-changer for my business! After 20 years in the industry, I had a lot of knowledge but didn't always know how to ...
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Peg Pickett
Owner, Visiting Angels
"Gregg has been a game-changer for my business! After 20 years in the industry, I had a lot of knowledge but didn't always know how to apply it effectively. In just six months of working with him, I've more than doubled my business. His detailed explanations, structured approach, and weekly check-ins keep me focused, addressing bottlenecks and celebrating wins. His educational videos for all aspects of the Home Care Business for all employees duties are outstanding. Gregg ensures you stay on track and turn insights into action. I highly recommend him to anyone looking to grow their business. Let him be your mentor as he is mine."
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Peg Pickett
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Mario D'Aquila, MBA
“Way back in 2020 Gregg reached out to me to see if I wanted to join his Homecare Revenue Breakthrough Mastermind Group. I proceeded...
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Mario D'Aquila, MBA
COO Assisted Living Home Care Services
“Way back in 2020 Gregg reached out to me to see if I wanted to join his Homecare Revenue Breakthrough Mastermind Group. I proceeded both with intrigue and excitement but unsure of how it would help me and my company. Being that we are one of the largest homecare agencies in our state I didn’t know how Gregg would be able to get us to the next level. I will tell you that it’s one of the best business decisions that I have ever made! Gregg has not only been a mentor and friend, helping to guide us on our homecare business journey, but he created this unbelievable think-tank called the Homecare Mastermind group. This group of like-minded business owners shares ideas, critiques each other, and grows our companies together. Since joining this group and implementing what I’ve learned our revenue has increased over 30%!! From Greggs sales, marketing, recruiting, and business operating Mastermind sessions we were able to incorporate strategies and processes that have launched our company into the stratosphere. If you are ever considering hiring a coach or consultant that knows home care well, Gregg is the real deal, and he’s built a phenomenal Mastermind group.”
Mario D'Aquila, MBA
Mario D'Aquila, MBA
COO Assisted Living Home Care Services
Rosaleen Doherty
"My home care team has been working with Gregg for the past 4 or 5 years. Gregg's salesperson training and 10x growth trainings are excellent and help ...
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Co-Owner/CEO Right At Home
"My home care team has been working with Gregg for the past 4 or 5 years. Gregg's salesperson training and 10x growth trainings are excellent and help you to sit back and look at your people and your business. When we came to Gregg, we were already very successful in our home care franchise and had been in business over 20 years. Gregg helped us solidify our outside sales strategy after COVID and leverage his training to grow our private care business. I also joined his Mastermind, because I was paired with other home care owners around the country about my size and of my tenure in the industry. My franchise business was so much larger than most businesses in the system, so finding "peers" in the home care space has been invaluable to me. Gregg is an expert in the home care business and we feel like there is so much more to learn!"
Rosaleen Doherty
Rosaleen Doherty
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Cara Delgado
"Working with Gregg Mazza was truly transformative for my home care business. After facing major setbacks —like rebuilding after Hurricane Harvey —I was ready...
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Cara Delgado
Former owner Home Instead Home Care
"Working with Gregg Mazza was truly transformative for my home care business. After facing major setbacks—like rebuilding after Hurricane Harvey—I was ready to give up. But Gregg challenged me to commit to growth, and that mindset shift made all the difference. His strategies gave me clarity, structure, and confidence, helping me grow referrals and increase my business's value and eventually selling it for almost half a million dollars more than my prior valuation. The focus on accountability, financial awareness, and team culture was game-changing. If you're feeling stuck, just know: if I could do it as a non-sales person/former social worker, so can you. This journey proved that with the right guidance and determination, incredible success is possible. I got so much value from my experience with Gregg that I decided to join his company as an accountability coach after I sold my business"
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Jennifer and Brian Perruccio
When we had been in the home care business for about eight years, we were hovering around $1 million in revenue. While we...
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Jennifer & Brian Perruccio, Owners
HomeChoice Home Care Solutions, Raleigh, NC
When we had been in the home care business for about eight years, we were hovering around $1 million in revenue. While we were experiencing some growth, it wasn’t at the pace we wanted. Attending one of Gregg’s events was a turning point for us. At first, we were hesitant about working with a coach/consultant—it felt like a big investment in both time and money. But taking that step turned out to be one of the best decisions we’ve made. While working with Gregg we implemented his Rapid Referral program, focusing on refining our sales process and systems. It was a challenge at first, especially as a small agency with limited staff, but by following Gregg’s methods closely, we started seeing real results. Shortly after, we joined Gregg’s Mastermind group, and the ongoing exposure to his insights on recruiting, management systems, and innovative strategies has transformed our business. Not only have we built a stronger, more independent team—something Gregg strongly encouraged—but our business has more than tripled in size since we started working with him. More importantly, we’ve shifted from being consumed by the day-to-day operations to having a company that runs more and more without us. Gregg has been an incredible mentor, constantly pushing us to think bigger and step outside our comfort zone. Every time we take his advice, our agency grows stronger. If you’re serious about growing your business and want to be energized by a forward thinker, don’t hesitate—work with Gregg. You won’t regret it!
Jennifer and Brian Perruccio
Jennifer & Brian Perruccio, Owners
HomeChoice Home Care Solutions, Raleigh, NC

Gregg Mazza

After nearly losing my business in 2010 and facing intense personal burnout, I turned things around—growing our agency by over $1 million in just one year. That transformation not only stabilized the business but gave me the freedom to step back from daily operations. That journey inspired me to launch Home Care Breakthrough and Home Care Insider Magazine—platforms built to share the hard-earned insights and strategies that helped me scale, so fellow agency owners don’t have to walk the road alone. I know firsthand how isolating and overwhelming home care ownership can feel. But I’ve also discovered that building a larger, systems-driven agency brings clarity, stability, and more balance to your life. Through our articles and resources, my mission is to help you achieve that too—and to remind you that there’s room for all of us to succeed.

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